City of Monroe Presents Incentive Payment to Windsor Windows & Doors

The City of Monroe presented an economic development incentive check for $110,357 to Windsor Windows & Doors, recognizing the company’s continued investment at its Monroe facility and fulfillment of its incentive agreement with the City.

Mayor Robert Burns, Councilmember Franco McGee, Councilmember James Kerr, City Manager Mark Watson, Assistant City Manager Lisa Hollowell, Assistant City Manager Jeffrey Wells, and Strategic Projects Manager Teresa Campo met Windsor Windows Vice President of Operations Colin Shaffner, Plant Manager Ty Simpson, Divisional Product Engineering Manager Eric Mercer, and Human Resources Manager Karen Klontz to present the check and acknowledge Windsor Windows’ role in Monroe’s economy.

“Windsor Windows has an impressive facility and operations here in Monroe," said City Manager Mark Watson. “This incentive reflects our continued commitment to supporting high-quality jobs and the businesses that provide them.”

Founded in 1946 and now part of the Woodgrain family of companies, Windsor Windows & Doors manufactures custom-built windows and patio doors for architects, builders, contractors, and homeowners across North America. Windsor Windows’ Monroe facility plays a key role in meeting demand with innovative products known for durability, energy efficiency, and design flexibility.

Under its most recent incentive agreement, approved in 2025, Windsor Windows committed to investing a minimum of $30 million in the first three years and $50 million over a seven-year period in new taxable building improvements, machinery, and equipment. The City of Monroe agreed to provide up to $1.545 million in incentive payments over a 14-year period, with annual payments tied to verified investment thresholds. In 2024, Windsor Windows reported more than $25.8 million in qualifying investments, meeting and surpassing its obligations for this year’s incentive payment.

“This investment highlights how Windsor Windows continues to keep Monroe at the center of its operations as it continues to grow and expand its business,” said Mayor Robert Burns. “Their expansion strengthens our tax base, supports City services, and creates opportunities for our residents.”

“Monroe is proud to partner with Windsor Windows as they continue to grow and invest in our city. Their $50 million commitment is more than new facilities and equipment. It’s jobs for our residents, momentum for our housing market, and opportunity for families across our community,” said Councilmember Franco McGee. “This kind of equitable, forward-thinking growth ensures that Monroe remains a place where heartland meets high tech, and where every citizen has a chance to thrive.”

“I’m impressed by Windsor Windows’ ability to seamlessly combine handcrafted artistry with state-of-the-art technology, producing custom windows with precision and efficiency. Their innovation is remarkable, and what stands out even more is the collegial spirit among employees, many of whom have long tenure and a deep love for the company,” said Councilmember James Kerr. “I was proud to use Windsor for my downtown Monroe project, where every sash had to be custom-made to match the era.”